Privacy Policy

This Privacy Policy describes how ArtBeat Media Solutions collects, uses, and protects your personal information when you use our online platform and services. We are committed to protecting your privacy and handling your data in a transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.

1. Information We Collect

We may collect personal information that you provide directly to us when you interact with our site or services. This includes information you provide when you contact us, sign up for services, respond to surveys, or otherwise communicate with us. The types of information we may collect include:

Contact details such as your name, email address, postal address, and phone number.
Professional information related to your artistic work or media presence, such as artist name, genre, biographical details, discography, links to your work, and social media handles.
Details about your inquiries, service requests, and communication history with us.
Payment and billing information when you purchase services (though we typically use third-party payment processors and do not store sensitive payment card details directly).
Information you provide when participating in promotions or surveys.

We may also automatically collect certain information when you visit our site, including:

Usage data and analytics, such as your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data.
Information collected through cookies and similar tracking technologies (as described in section 9).

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our services, including artist management, media kit development, public relations strategy, social media management, and content creation.
To process transactions and manage your accounts.
To communicate with you, respond to your inquiries, and provide customer support.
To send you administrative information, updates about our services, and other communications relevant to your use of our platform.
To personalize your experience on our site and improve our services.
For internal analytics and research to understand how our services are used and improve their effectiveness.
To detect, prevent, and address technical issues, fraud, and security incidents.
To comply with legal obligations and enforce our terms and conditions.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Performance of a Contract: We process information necessary to provide the services you request or to enter into a contract with you.
Consent: We may process your information based on your explicit consent, which you can withdraw at any time.
Legitimate Interests: We process information based on our legitimate interests, such as improving our services, marketing activities (where permitted by law), and ensuring the security of our platform, provided that these interests do not override your fundamental rights and freedoms.
Legal Obligation: We may process your information to comply with applicable laws and regulations.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance. These providers are obligated to protect your information and use it only for the purposes for which they were engaged.
Business Partners: We may share information with business partners to offer you specific services or promotions related to your artistic career, with your consent.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
Business Transfers: In connection with a merger, sale of assets, financing, or acquisition of all or a portion of our business, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with other parties when we have your specific consent to do so.

5. Data Security

We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted over the internet.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete information we hold about you.
Right to Erasure: You have the right to request the deletion of your personal information under certain conditions.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal information under certain conditions.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller under certain conditions.
Right to Withdraw Consent: Where we process your information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before responding to your request.

8. Cookies and Similar Technologies

Our site may use cookies and similar technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our services, analyze site usage, and personalize your experience. You can control or disable cookies through your browser settings, but this may affect the functionality of our site.

9. Third-Party Links

Our site may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to the practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our site.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ArtBeat Media Solutions
501, Prabha Kiran Building,
Linking Road,
Mumbai, Maharashtra,
400050, India